Contact
We read everything that arrives and reply to most of it within a few business days. There is no ticket system and no chatbot — messages go to a person.
Tool support
A rewrite that came back wrong, an upload that failed, a result that lost your meaning. Paste in the text or describe the image and what you expected — it makes the problem far quicker to reproduce.
hello@humanetext.comCorrections
If an article gets something wrong, we want to fix it. Point us at the sentence and, where you can, what the correct version is. Substantive corrections get a dated note on the article rather than a silent edit.
hello@humanetext.comPrivacy and data requests
Removal of a waitlist email, questions about what we store, or anything else covered by our privacy policy.
privacy@humanetext.comPress and everything else
Questions about how the tools work, requests to quote our writing, or anything that does not fit the categories above.
hello@humanetext.comBefore you write in
A few things we get asked often enough that the answer is already written down:
- Do you store what I submit? No — text and images are processed and discarded, never written to a database. Details in the privacy policy.
- Will this beat an AI detector? We make no such promise, and we explain why that claim is not one anybody can honestly make in how AI content detectors actually work.
- Why only three uses a day? Each rewrite calls a paid model and the site is funded by advertising. See pricing.
- Who writes the articles, and how? Set out in full on our editorial standards page.
We do not accept guest posts, paid links, or sponsored articles, so messages offering them will not get a reply.